LBS
Bayern
Intranet Solution
Employees at Bavarian building society Landesbausparkasse Bayern (LBS) now have immediate access to corporate information following the launch of a new intranet based on Hyperwave's Information Server knowledge management software. The intranet puts the 750 employees at LBS's head office in Munich in touch with over 3,500 HTML, Office and PDF documents and has already dramatically improved the flow of information throughout the organization.
Using Hyperwave's Information Server software has brought a number of key benefits for LBS:
Simplified publication of content
All content on LBS's intranet is managed by a decentralised editorial team of 25 people, each responsible for producing content for a particular department.
Using the Hyperwave Information Server has greatly simplified the content publication process. The editorial team was taught in just three hours to use the template based forms, which enable information to be arranged and prepared for publication without having to learn HTML programming skills. Team members can publish news on ready-made layout pages and place them directly onto the intranet to keep it constantly up to date.
The four most important messages are automatically displayed on the intranet start page. The quality of all content on the intranet is safeguarded by an intranet co-ordinator in charge of the overall publishing process.
Streamlined access to content
The new intranet has transformed the way that information is disseminated throughout LBS, ensuring faster and more effective communication between staff. Information held on the intranet includes LBS's daily newsletter, contact information and descriptions on LBS's various corporate divisions and details about employee training.
All information on the intranet can be quickly retrieved using the search engine, which enables users to carry out targeted searches for information.
By presenting this information electronically, LBS has been able to reduce the amount of paper in circulation, saving both cost and time on producing and distributing paper documents such as brochures and manuals and simplifying the entire editorial process.
Guaranteed security
Using Hyperwave's software has enabled access to some parts of the intranet to be restricted to the company's management team. Each of the 70 members of this team have been allocated with secure access rights to ensure that only they are able to view certain documents.
The Hyperwave Information Server allows user privileges to be set specifying which documents can be accessed by selected individuals only. These rights can also be assigned to hyperlinks so that each employee is given a customised view of content on the Intranet whilst the rest remains hidden. This restricted access also enables team members to exchange information with one another in secure discussion forums.
The whole intranet is based on single sign-on user access, which means that users only have to log on once to their NT system to access information. This authentication procedure also helps to safeguard access rights, with users only able to read or modify data which they are authorised to access.
The future
The improvements brought by the new intranet have convinced LBS to continue to provide users with additional features. One example is the planned introduction of a new bulletin board that can be added to by all employees.