Press Releases
Hyperwave announces Freedom of Information Solution for Healthcare
and Local Government
Quick to implement, simple to use and low cost.
March 15, 2005
Leading solutions supplier to the Public Sector, Hyperwave Ltd
has launched a new out of the box solution that addresses the needs
of all Healthcare/Public Sector organisations in the management
of FOI requests.
Easy to implement and even easier to use, Hyperwave`s FOI solution
will enable organisations to satisfy their FOI administrative requirements
quickly and cost effectively. It can also manage both DPA (Data
Protection Act) and EIR (Environmental Information Regulation) requests.
The Freedom of Information Act requires a systematic approach
to the management of requests. Most organisations hold a vast amount
of data gathered over many years, both on paper and electronically.
So the challenge is how to handle requests in a process driven way.
With Hyperwave, every request for information is tracked from when
it arrives in the organisation to its completion and filing. While
managing all RFI details electronically, Hyperwave automatically
creates and assigns workflow tasks for the participants, and logs
all lifecycle information of a request within its database for later
reference. As all content is tagged and indexed, the solution enables
easy to use search and retrieval of data for frequently asked questions.
Hybrid requests and appeals handling are further features of the
Hyperwave FOI Solution.
The solution is based on IS/6, Hyperwave`s award winning server
platform which incorporates full integrated enterprise workflow
and a search facility. The FOI solution is, of course, also fully
integrated with Hyperwave`s National Archives (TNA) certified electronic
document records management system and its web content management
solution.
The solution adheres to the Department of Constitutional Affairs
Generic IT specification, meeting all the Freedom of Information
Act`s guidelines and has been developed with extensive consultation
from Hyperwave's Local Government User Group Community.
Terry Jordan, general manager, Hyperwave Ltd said "the number
of information requests coming into organisations is ever growing
and this simple to use solution can greatly assist in the management
of these without disrupting current work practices". “We
have tested this solution with a number of our public sector users
to ensure ease of use following standard processes. “
Priced at £24, 500.00 including installation, training and
a maintenance package, Hyperwave also offer a 30 day free of charge
use of the solution as a proof of concept.
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