Press Releases
Hyperwave eKnowledge Portal Ships with Powerful KM and Collaborative
Capabilities
More than a pretty (inter)face: Hyperwave eKnowledge Portal
goes beyond browser-based access to information
April 3, 2000
Hyperwave (www.hyperwave.com) is answering the call for an enterprise
portal that does more than simply aggregate a broad set of disparate
information. Today, Hyperwave began shipping the Hyperwave eKnowledge Portal, which in addition to providing Web browser access to data,
delivers sophisticated knowledge management and workgroup features.
Hyperwave eKnowledge Portal stands out from other portal technologies
in the following ways:
- Unique technology to manage both structured and unstructured
content
- Supports multiple information contributors, via easy self-publishing
- Automated, guaranteed link integrity
- Collaborative tools that promote knowledge-sharing
"The Hyperwave eKnowledge Portal provides a desktop environment
where end-users can go to gather information, share knowledge, and
collaborate with others," said Thomas Koulopoulos, president of
The Delphi Group. "Hyperwave's document and content management capabilities
also provides a collaborative platform for partners and customers.
This combination provides a key component of B2B solutions, a burgeoning
new market segment which Delphi projects to reach $50 billion by
2004."
Hyperwave eKnowledge Portal provides information modules, called
Tracks™, that deliver relevant information to a user's desktop.
The role-based interface organizes Tracks based on functional role,
departments or projects, and also provides customized tabbed pages
for further personalization. Unique link management technology assures
that navigational links to content stored in the underlying Hyperwave
Information Server are consistent and secure. Hyperwave dynamically
updates links to information as content is added, deleted or modified,
and hides links to data from users not authorized to see them. This
guarantees that users will not become frustrated by broken links
or by attempting to access files that they do not have rights to
see.
Users can conduct searches across the wealth of enterprise knowledge
to reveal highly relevant and always up-to-date information. The
portal also provides expertise search, enabling users to quickly
contact peers and experts that can help them respond to quickly
changing business situations.
"Corporate portals are touted as the face of knowledge management
and we believe in the KM potential of the portal," said Gary McGrath,
general manager of Hyperwave. "But if a portal is really going to
perform within a knowledge management context, then it has to deliver
more than what many of our portal competitors offer. Specifically,
we see the portal as the place people go to work. And thus it has
to address how one contributes to the wisdom of the corporation
and how one collaborates with others in that process, not just how
people can access information that may or may not be relevant to
them in their roles in an organization. That is what takes Hyperwave eKnowledge Portal above and beyond what others are offering in
this space." McGrath added that Hyperwave is a specialist in managing
unstructured content such as word-processing documents, email, computer-based
faxes, multimedia presentations and video. This type of information
typically comprises more than 80 percent of a company's available
information.
With the ability to easily tailor interfaces for different departments
or workgroups, Web portals are increasingly being used as central
workspaces that deliver focused content and collaborative tools.
To this end, Hyperwave eKnowledge Portal provides a unique "find
the expert" feature and integration with real-time collaborative
clients such as Microsoft's NetMeeting, as well as document management
capabilities such as annotation and routing, version control and
check-in/check-out. Push capabilities automate the delivery of information
to users, and users can also create their own agents to continually
scan for new information on topics of interest.
Other features include roles-based access rights and a distributed,
multi-server architecture that stores content where it was created,
but allows editors the flexibility to decide how to share it with
other servers. Hyperwave Information Server is designed to automate
many aspects of building and maintaining a corporate Web portal,
thus speeding deployment and greatly relieving administrative burdens.
Hyperwave eKnowledge Portal is built on the award winning, globally
proven Hyperwave Information Server and incorporates technology
from leading industry vendors to create a "best of breed" solution.
Technology partners include Autonomy for accessing Lotus Notes and
Microsoft Exchange through their DRE (Dynamic Reasoning Engine);
Cognos, which enables access to structured content from database
sources; and moreover.com, VPOP and Powerize.com for the creation
of news and information content channels and search tracks.
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