Privacy policy


Hyperwave GmbH Privacy Statement

Hyperwave GmbH takes the security of your personal data very seriously and would like to ensure you that your privacy as a user of the Hyperwave website is of the utmost importance.

For this reason we have compiled this Privacy Statement, in which we explain how the personal details you enter on this website are handled.

The following explanation should give you (hereafter: ‘user’) an overview of how Hyperwave GmbH (hereafter: ‘provider’) guarantees your security, and what kind of data is collected for what reason.

Personal Details

This includes such details as your name, your address or your telephone number.

Collecting and processing personal details

When a user visits the provider’s web pages, the web server automatically collects and saves information that the user’s browser sends in its server log files. This information consists of:

Hyperwave GmbH is not able to match this information with any particular person. This information is not merged with data from other sources. The log files are deleted at regular intervals, according to the legal specifications.

Additional personal data such as the user’s name, address, telephone number or e-mail address will not be retrieved when the user visits the web site. Unless this information is provided by the user willingly, for example, in the course of registering with the service, completing a survey, or if the user requests information from the provider or enters into a contract.

Use and transfer of personal data

The personal data provided by the user will be used by the provider only for the purpose of the technical administration of the web site and for the fulfillment of the user’s wishes and requirements, typically in order to reply to a query or to complete the contract made with him.

The provider only uses this data for product-related surveys and marketing purposes if the user has given his or her agreement or ñ legal provisions allowing ñ has not forbidden this use.

You can withdraw this statement of consent at any time, effective for the future. All you need to do is send an e-mail to the following address: datenschutz(at)

The user’s personal data will expressly and exclusively not be sold to a third party.

If certain conditions are fulfilled, the provider is authorized to collect, process and use personal data that are required for the purpose of disclosing and canceling illegal usage and for the enforcement of claims. If necessary in an individual case, the provider is entitled to record, process and use the user data and connection data of those involved to identify, limit and eliminate defects and faults in communication systems.

According to the applicable provisions, the provider is entitled to provide the prosecution authorities and courts with information for the purposes of prosecution.

Use of cookies

The Hyperwave GmbH web site and applications use so-called cookies in several places. Cookies are small text files that are stored in the user’s web browser.

Browser cookies are used to make our service more user-friendly, efficient and secure, to identify you as a user during your visit to the web site and while using the provider’s services, and to save technical data on your computer to help individual services to work correctly. Most of the cookies used by the provider are so-called ‘session cookies’. These are automatically deleted when you are finished visiting our web site or using our service.

If you do not wish to use cookies, you can deactivate them in your browser. We cannot guarantee in this case that all parts of the provider’s web site and services will function properly.

Hyperwave GmbH uses the open-source software Piwik for a statistical evaluation of user access. The information that is gathered by Piwik is never passed on to other servers or third parties, but is used in an anonymous format to improve our Internet services. Your IP address is made anonymous immediately after processing and before being saved.

As long as your browser supports ‘do-not-track’ technology, and you have activated it, your visit will be automatically ignored.


The provider implements extensive technical and organizational security measures to protect the user’s personal data against loss and misuse. The user’s data is stored in a secure operating environment that is not publicly accessible.

If the user contacts the provider by e-mail, the provider informs the user that the confidentiality of the transmitted information cannot be guaranteed. The content of unencrypted e-mails can be viewed by third parties. The provider therefore recommends always sending confidential information by post.

Data retention

Your data will only be stored for as long as is necessary for our service delivery, or for as long as we are legally required to store it.